The quality of Shopify’s customer service varies depending on who you ask. Some merchants rave about Shopify’s “gurus.” They say that Shopify provides informed, Sobriety friendly support. On the other hand, I’ve also read angry comments that condemn Shopify’s support representatives for reading answers from a script.

Please view our Code of Conduct and Prohibited Items list for more details. Please see individual event pages for show specific General Admission policies. If all the wristbands have not been issued prior to 4pm, guests that did not receive a wristband will line up first come, first serve after guests with wristbands. At 4pm, a starting number will be randomly chosen and guests will be allowed to line up in numerical order of wristbands beginning with the selected number in PNC Plaza. The General Admission Policy may vary according to the event.

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On event days, the Box Office is open two hours before an event and one hour after the event has started. Tickets are available for purchase at for all upcoming events.

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Please see the specific event page or contact Guest Services at or email us for further information. Restrictions on the use of still and video cameras vary by event. Guests should contact an American Airlines Center representative at to find out the policy prior to the event. Non-professional, non-flash still photography is permitted at most events . However, for some events, at the request of the artist/performer/team, cameras of any type may be prohibited. Video cameras, iPads, selfie sticks, audio recording devices, monopods, tripods, Go-Pros, and cameras with telephoto or interchangeable lenses are not permitted inside at any time.

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Any intoxicated Guests causing a disturbance during an event will be asked to leave the facility and may be subject to arrest. Our Guest Services Representatives are professionally trained to provide assistance and have an understanding of how to accommodate your needs. The Guest Relations rooms are the hub for many of American Airlines Center’s helpful programs. American Airlines Center offers convenient services including wheelchair assistance, lost and found, and stroller and wheelchair check-in. These services can be obtained by contacting a Guest Services Representative. Guest Relations is open one hour prior and one hour after every event. Certified medical professionals are available at First Aid stations during all events to assist guests with medical needs.


Pettengill teased that a lucky winner will win a house just like they did in 1995, but then said a fan “will not win a house.” That was it for Pettengill in the intro. It definitely reminded me of the original In Your House days.

American Airlines Center management reserves the right to deny entry to guests wearing clothing items displaying offensive text, content and/or images. The time the doors to the American Airlines Center open will vary according to the event. Please check in advance by visiting your event’s detail page. Fans may not interfere with the event and/or athletes in any manner. Guests will enjoy every event free from disruptive behavior, including foul or abusive language or obscene gestures.

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The beer is from the Half Moon Bay Brew Co, which owns this venue. Sobriety Their beer is excellent and such a treat to offer to our guests.

Guests needing to call a taxi may go to Guest Relations for assistance. Post event, taxis stage at the east side of American Airlines Center – at curb of Houston St, south of Payne St . There is also a taxi stand on south side of Nowitzki Way. At Guest Relations, located on the terrace and plaza levels, our staff will gladly check your stroller until the event is over.

In addition to our responsible alcohol service guidelines below, American Airlines Center offers the Good Sport Designated Driver Program at most major sporting events. ns over several months, and then Lisa Graye took over to finalize all the details. Jodie and Melanie were extremely accommodating and communicative, and then Lisa ensured all our needs and concerns were addressed. During the Transitional living rehearsal, Lisa was just lovely with my family, she helped us to organize our ceremony schedule (we needed it!), and answered all our last minute questions. On the day of the wedding day, she made sure everything was accounted for. I was also so impressed with the staff who were professional, welcoming, and on top of food, drinks, lighting and transitions throughout the entire event.

Lee was out on the floor, so Johnny realized he had to get Lee into the ring, the referee was counting and Gargano went back in the ring to break the count. When Gargano was walking outside the ring, Lee hit a running shoulder tackle through the plexiglass. That was cool and made me miss hockey with that kind of hockey check. Post match, Balor stared at Priest, who was up against the ropes and did the double gun salute to him. It was noted by Ranallo that Balor set the record for most wins at Takeover events with 11 wins in his career.

In all situations, they may be used only as long as it is not a disturbance to other guests. American Airlines Center is committed to creating a safe, comfortable and enjoyable entertainment experience. In order to maintain an enjoyable and safe environment, we request that all guests be courteous to those around them and abide by all building policies and regulations. Guests using foul language or appearing intoxicated will be ejected from the arena. Guests wearing obscene or indecent clothing will be denied entry. Guests who engage in inappropriate behavior will be removed from the building.

The ceremony grounds were neat and clean, the event center was beautifully arranged, and the schedule went seamlessly! All I had to worry about at our wedding was my vows and spending as much time as I could with our guests.